Privacy Policy

Effective Date: 08/08/2024

Viva Fresh Space (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://vivafreshspace.com/ and use our services.

  1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about the services you request or purchase, including any specific preferences or instructions.
  • Payment Information: Payment details necessary to process transactions (e.g., credit card numbers), although payment data is processed securely through third-party payment processors.
  • Technical Data: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
  1. How We Use Your Information

We use your personal data for the following purposes:

  • Service Provision: To provide, manage, and improve our cleaning services.
  • Communication: To communicate with you regarding your service requests, confirmations, and other updates related to our services.
  • Billing: To process payments and manage invoices.
  • Marketing: To send promotional materials and updates, if you have opted in to receive such communications.
  • Compliance: To comply with legal obligations and enforce our terms and conditions.
  1. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., payment processors, IT support). These providers are bound by confidentiality agreements.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Viva Fresh Space, our customers, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction of processing under specific conditions.
  • Objection: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, please get in touch with us at info@vivafreshspace.com.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. 

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Viva Fresh Space
info@vivafreshspace.com

Viva Fresh Space – Chicago Cleaning Services

Email: info@vivafreshspace.com

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