FAQ's

We provide comprehensive commercial and residential cleaning services in Chicago, including regular cleaning, deep cleaning, office cleaning, and move-in/move-out cleaning.

You can schedule an appointment by clicking the “Book Now” button on our website, or emailing us at info@vivafreshspace.com.

Yes, if you prefer the cleaners to use green eco friendly products then please put that on your booking notes and the cleaners will be happy to accommodate your request.

We provide cleaning services within a 30-mile radius of Willowbrook, IL. This includes surrounding neighborhoods and communities. If you’re unsure whether we cover your specific location, please contact us for more details.

The cost of our cleaning services depends on factors such as the size of the property and the type of cleaning required. Contact us for a free estimate or use our online pricing calculator.

It’s not necessary to be home during the cleaning. However, if you have specific instructions or need to be present, please let us know beforehand.

We recommend tidying up any personal items and ensuring that our team has access to all areas that need cleaning.

Your satisfaction is our priority. If you’re not happy with our service, please contact us within 24 hours, and we’ll address any issues and re-clean if necessary.

Absolutely! We offer specialized commercial cleaning services for offices, retail spaces, and other business environments.

The frequency of residential cleaning depends on your needs and preferences. Some clients opt for weekly, bi-weekly, or monthly services.

We accept various payment methods, including credit/debit cards, cash, checks, and online payments.

Yes, we provide detailed move-in and move-out cleaning services to help you prepare for a new home or leave your old one spotless.

Yes, our cleaning products are safe for pets, and our team is experienced in working around pets and their needs.

The duration of a cleaning session varies based on the size of the property and the scope of the cleaning. On average, it takes between 1 to 3 hours.

Yes, we offer customizable cleaning plans to suit your specific needs and preferences. Just let us know what you require, and we’ll tailor our services accordingly.

We use detailed checklists and regular quality control inspections to ensure our cleaning services meet the highest standards. Our goal is to deliver exceptional results every time.

Yes, for our team to deliver the best results, your home needs to have both electricity and running water. If these are not available at the time of your scheduled cleaning, the appointment will be canceled and you will be charged according to our cancellation policy.

This depends on the size of your home and the type of cleaning that is booked. We will typically send between 1 – 6 cleaners. 

If you prefer a certain number of cleaners only then we can make a note of that on your booking and accommodate this request.

  • You or someone else can be home to let them in.
  • You can leave a key under the mat.
  • You can give us a lockbox code.

Yes they can for an additional fee depending on what you need done.

A deep cleaning is for homes that have not been professionally cleaned for 30 days or more. We typically recommend this to all new customers for their first cleaning so the cleaners can stay longer and bring it up to our amazing standards to maintain with future cleanings.



Yes, the cleaners will bring all supplies and equipment necessary for the cleaning. They can also use your equipment or supplies if you prefer.

Yes, the maids will be happy to do laundry, dishes and so much more per your request.

Please note for laundry, the machines must be in your home or apartment unit. The cleaners can not leave your home to do laundry outside. Also you must provide the detergent.

Viva Fresh Space – Chicago Cleaning Services

Email: info@vivafreshspace.com

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